Millions of people miss their doctor’s appointments or receive delayed care because of transportation issues.
Aging patients and individuals with disabilities have a much harder time getting the treatment they need. This is unacceptable, and we want to be part of the change.
Non-emergency stretcher transport services are becoming more popular every year and for a good reason. There are countless benefits, including increased safety for the patient as well as enhanced comfort.
It’s a door-to-door service which is customizable and can give patients and caretakers peace of mind.
Now, you may be wondering how you can reserve non-emergent bariatric gurney transportation services.
The answer is below, keep reading for all the information you need!
Assessing the Patient’s Needs
Patient safety is the most important thing, so before scheduling medical travel, be sure it’s approved by their primary physician or a medical professional.
During the patient evaluation, the medical professional will consider the patient’s ability to move, sit, and stand. They will also inquire about their medical treatments if they aren’t already aware of their medical history.
This information will help them determine what equipment is needed for the long-distance NEMT.
Finding a Reputable Service
Once the patient’s needs are assessed and it’s determined that they do need stretcher transport services, then you can move on to the next step of the process.
It’s vital that you work with a reputable company. It’s normal to feel overwhelmed when making this decision, as there are many services out there.
Be on the lookout for services that are certified and licensed. Online reviews can be a beneficial tool as well.
There are many medical facilities, private companies, and hospitals that offer these services. You can always ask the patient’s doctors if they have recommendations.
If you’re struggling to find a service in your area, check with the patient’s medical insurance. A representative from the company will provide information about non-emergent transportation and can help you get in contact with a team.
Contact Non-Emergency Stretcher Transport Services
When you find a reputable company that you want to work with, you can send them a message on their website or give them a call. Talking with someone from the company can be very helpful as well.
Inquiry about the services they offer and where their location is. They will likely ask you questions about your loved one, so you’ll need to be ready to provide any relevant information.
Provide Relevant Information
The ambulatory transportation service provider is going to need to know the name of the patient, their age, weight, and contact details.
They will likely ask about their medical conditions and what supplies are needed. You’ll have this information already from the patient’s primary doctor, so be sure to let them know what’s needed during transit.
The stretcher transport services vehicle will be stocked with all the necessary equipment in case the situation does turn emergent.
Scheduling and Confirmation
The next step in the process is scheduling the stretcher transport services. The service will need to be at a convenient time for both parties.
The best thing you can do is schedule well in advance. This will help ensure availability and will reduce your stress as well as the patients.
Often times medical appointments have to be made in advance. If the appointment is missed, it could take a while to get back on schedule. The last thing you want to be doing before a critical medical appointment is rushing to find transportation.
After you’ve booked the transportation, you’ll receive the details. You’ll want to ensure you receive a confirmation email with the date and time clearly listed. Pickup and drop-off instructions should be included as well.
Paying for Services
Each transportation service handles payments differently. Some will require you to pay upfront or at the beginning of the medical transportation takes place.
Others will require a partial payment or even the entire cost before the service. This is very common for long-distance trips or when there are multiple stops.
Some stretcher transport services may allow you to pay after the journey is over. You’ll likely receive an invoice and have a set amount of time to pay for it.
The best-case scenario would be if the patient’s insurance covers it. If this is the case, the service provider will bill the insurance company directly. If you are using insurance, be sure to provide that information to the transportation company.
We know everyone has different financial circumstances. If you’re worried about affording the service, talk to the bariatric gurney transportation service. They may be able to offer you a payment plan.
Coordination with Medical Facilities
After the confirmation comes in, there’s one more step. It’s important that you talk to the medical facility about non-emergency stretcher transport services.
You’ll want to notify them so they are aware and ready when you get there. This will help keep the day running smoothly and will minimize any hiccups and delays.
Beyond Hospital Walls: Navigating Non-Emergency Stretcher Transport Services & Reservations
Caring for a loved one can be difficult. Trying to navigate doctor appointments, medication schedules, and physical therapy appointments is tough to do alone.
You have your own work schedule and obligations and you can’t be in two places at one. Finding a reliable and trustworthy team to transport your loved one when you can’t is key.
Our team works to ensure that all patients and their families are cared for. We have provided safe stretcher transport services to hundreds of patients, and we can do the same for you.
Give us a call, send us an email, or request a free quote here for our stretcher transport services!